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Health

More self-bookable vaccination sites now available in Liverpool


The local NHS has made it easier for people in Liverpool to book their own Covid-19 vaccination appointments, with an expanded list of local venues now appearing on the national NHS booking system.

All eligible patients in Liverpool can now book an appointment for their first dose at a much wider range of vaccination sites across Liverpool – either online at: www.nhs.uk/covid-vaccination or by calling 119 free of charge between 7am-11pm, seven days a week.

In addition, those who are eligible for the vaccine can also choose to book an appointment at Aintree University Hospital – which isn’t listed in the national system – via the following link: https://aintreeuniversityhospital.nhsbookings.com/v2/#book/service/7/count/1/provider/any/.

People in each of the following categories are currently eligible for a vaccination, and should make an appointment for their first dose now, if they haven’t yet done so:

  • People aged 40 and over
  • People who are clinically extremely vulnerable (asked to shield)
  • People aged 16–39 with an underlying condition that puts them at greater risk from Covid-19
  • Unpaid carers
  • People with a Learning Disability 
  • People who are immuno-supressed (and their household members)
  • Health and social care staff

However, people are asked not to make multiple appointments at different sites, and to cancel any appointments that they can no longer attend so that the slot can be used by someone else.

A second dose of the Covid-19 vaccine should be given between 11 to 12 weeks after the first.

People who booked their first appointment through the national NHS booking system can use the service to book an appointment for their second dose now, if they haven’t yet done so.

Those who received a first dose through a local GP-led site will be contacted around a week and a half before their second dose is due and invited to make an appointment. This is to ensure that everyone receives a second dose of the same type of vaccine.

Anyone who is clinically extremely vulnerable and needs help getting to a local vaccination centre for either dose, can call the Liverpool City Council COVID Advice Line (Freephone) on 0800 169 3032 for extra support, such as a free taxi.

For more information about the Covid-19 vaccination programme in Liverpool, including Frequently Asked Questions, visit: www.liverpoolccg.nhs.uk.

Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.

Published on Tue, 04 May 2021 16:13:54 GMT
Modified on Tue, 04 May 2021 16:13:54 GMT

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Health

Contact NHS 111 if you need urgent care over May Bank Holiday weekend


The local NHS is reminding people that they can still access urgent care over the Bank Holiday weekend at any time – including on Bank Holiday Monday (3 May) when GP practices will be closed.

Patients needing a face to face appointment with a health professional are being asked to contact NHS 111 first, who will help direct people to the most appropriate service for treatment.

NHS 111 is staffed by a team of trained professionals and clinicians who will provide instant over the phone triage, and can offer pre-booked face to face appointment slots at an NHS Walk-in Centre, an out of hours GP practice, or a local hospital A&E department if required.

This system is in place to help ensure patients get the care they need as quickly and easily as possible, and will also safely socially distanced while they wait to be seen.

However, people should still dial 999 as normal in a medical emergency, when someone is seriously injured, their life is at risk, or they could be having a heart attack or stroke – every second counts with these conditions.

People should not turn at one of the city’s hospital A&E departments without an appointment unless it really is a life-threatening emergency as they get extremely busy over bank holidays. Instead, contact NHS 111 first, as this really is the best way to get seen quickly and to get the help that you need.

People are also reminded that they can access an appointment at a local NHS Walk-in Centre which continue to operate daily between 8am–8pm, by calling 0300 100 1004 to arrange an appointment directly.

Some local pharmacies will also continue to be open over the bank holidays, but some will operate with reduced hours. Please click here to view a list of opening times for pharmacies in Liverpool.

To access NHS 111, go to 111.nhs.uk or dial 111 at any time – it operates 24 hours a day, every day.

BSL users can use the NHS 111 video interpreter service by going to www.interpreternow.co.uk/nhs111.


Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.

Published on Fri, 30 Apr 2021 13:31:16 GMT
Modified on Fri, 30 Apr 2021 13:31:37 GMT

Categories
Health

eConsult Self-help & Pharmacy advice

Get advice on how to look after yourself and your condition using eConsult.

As well as allowing you to submit your symptoms or requests to your GP electronically, eConsult also offers around the clock NHS self-help information, signposting to services, and a symptom checker.

You can use eConsult for self-help from any device that has an internet connection – and at any time that is convenient to you.

To access the self-help information, follow the below steps:

  • Click on the eConsult banner or button on our website.
  • Click on ‘I want help for my condition’ and find your condition.
  • Select ‘I want to help myself’ or ‘I want Pharmacy advice’.

‘I want to help myself’.

This option gives you trusted information how to look after yourself and your condition.  It provides access NHS information on hundreds of conditions and how to treat them online.

‘I want Pharmacy advice’.

This option provides information about over-the-counter-treatments. It also helps you to find your nearest Pharmacy which may provide treatment for your problem.

NHS App

Patients can also now use the official NHS App to access self-help advice. Find out more about the NHS App here or you can download it for free from any app store now.


Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.

Published on Thu, 29 Apr 2021 12:09:49 GMT
Modified on Thu, 29 Apr 2021 12:16:04 GMT

Categories
Health

Choose NHS 111 first over Easter

 

If you need urgent NHS care over the Easter weekend, contact the NHS 111 service, especially on Friday 2 April (Good Friday) and Monday 5 April (Easter Monday) when GP practices will be closed.

NHS 111 is staffed by a team of trained professionals and clinicians who will direct people to the most appropriate health service.

This could include an NHS walk-in centre, a GP practice offering out of hours support, a pharmacy, or a local hospital.

If patients are assessed as needing to attend a hospital Emergency Department or NHS Walk-in Centre, they will be given a booked time slot to be seen to help manage demand and ensure patients are safely socially distanced while they wait.

However people should still dial 999 as normal in a medical emergency, such as when someone is seriously injured, their life is at risk, or they could be having a heart attack or stroke – every second counts with these conditions.

Please be aware that whilst many local pharmacies are still open over Easter, some will be closed and many will be operating with different opening times to normal.

For the full list of Easter opening times for pharmacies in Liverpool, please click here or contact NHS 111 for further advice on your nearest open branch.

Please also remember that access to local NHS walk-in centres continues to be by telephone triage and pre-booked appointments only during Covid-19 – contact NHS 111 or call 0300 100 1004 to access this service.

To access NHS 111, go to 111.nhs.uk or dial 111 at any time – it operates 24 hours a day, every day.

BSL users can use the NHS 111 video interpreter service by going to www.interpreternow.co.uk/nhs111.

Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.

Published on Thu, 01 Apr 2021 14:22:47 GMT
Modified on Thu, 01 Apr 2021 14:22:47 GMT

Categories
Health

Eligible patients in Liverpool urged to book Covid vaccine now

Anyone in Liverpool who is eligible for the Covid-19 vaccine, but who hasn’t booked their first dose yet, is being asked to make an appointment as soon as possible. 

Members of the public can have the vaccine now if any of the following apply:

  • You’re aged 50 or over
  • You’re clinically extremely vulnerable (you’ve been asked to shield)
  • You’re aged 16–64 with an underlying condition that puts you more at risk from Covid
  • You’re an unpaid carer

Groups of Liverpool GP practices are working together to invite patients to a network of local vaccination sites across the city. Eligible people will automatically be contacted by text, phone or letter – they don’t need to phone their own GP to request the vaccine. 

Alternatively, those who have received a letter or text message inviting them to access the national booking system, can use the link provided to them or call 119 to choose a slot at one of a number of sites across the region.

All vaccinations are by appointment only – no drop-ins are available.

People are asked not to make multiple appointments at different sites, and cancel any appointments they can no longer attend, so that they can be used by someone else.

Those who will be due to have a second dose of the vaccine soon are being encouraged to make sure they attend their appointment. The latest guidance is that a second dose should be given between 77 and 84 days (11 to 12 weeks) after the first. People who booked their first dose through the national booking system and/or received their first dose at the regional vaccination centre, or at a local pharmacy or hospital, should have been offered a second vaccination appointment when they booked or received their first dose. If they didn’t, they can go online and book this now.

People who received their first dose at a local GP-led site will be contacted around a week and a half before their second dose is due and asked to make an appointment. This process is in place to make sure that the appointments offered to patients at GP-led sites match up with vaccine availability.

Anyone in Liverpool already identified as a carer in their GP records; those who receive Carer’s Allowance; or those known to Liverpool City Council or Liverpool Carers Centre Local Solutions, will be automatically invited for a Covid-19 vaccination. Anyone who thinks they might be eligible to receive a vaccine as a carer, but who doesn’t receive Carer’s Allowance or have their status recorded with any of these organisations, should contact the Liverpool Carers Centre. This includes carers aged 16 – 18, as well as adult carers. They can do this either by calling: 07545652775, or by emailing: [email protected]. Alternatively, they can also complete an e-referral form by visiting: www.localsolutions.org.uk/carers-vaccine.

For the latest updates and a list of local Frequently Asked Questions (FAQs) about the Covid-19 vaccine, click here.



Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.

Published on Mon, 22 Mar 2021 09:51:49 GMT
Modified on Tue, 23 Mar 2021 09:34:10 GMT

Categories
Health

Men urged to check their prostate cancer risk

Prostate Cancer UK wants to find men at the highest risk of prostate cancer by completing their 30-second prostate cancer risk checker and speaking to their GP.

Prostate cancer is now the most commonly diagnosed cancer in the UK. Around 1 in 8 men will get prostate cancer in their lifetime. Everyone connected to a man is at risk of being affected.

And prostate cancer doesn’t stop for Covid-19. Urgent referrals by GPs in England dropped by around 52,000 since the pandemic began. As a result, around 8,700 fewer men started treatment for prostate cancer in 2020 than in the previous year.

Unless these ‘missing men’ are found, they risk being diagnosed too late, when their cancer is incurable.

Unlike other cancers, early prostate cancer often has no symptoms, so as we approach one year of lockdown, Prostate Cancer UK is calling for those at the highest risk of the disease to speak to their GP. This includes

  • Men over 50
  • Black men over 45
  • Men with a family history of the disease

If you’re unsure about your risk, Prostate Cancer UK has a simple and easy to use online tool to help you assess your risk and find out what steps you should take next.

The check only takes 30 seconds and can be completed at www.prostatecanceruk.org/riskcheck.

Anyone with concerns about prostate cancer can also contact Prostate Cancer UK’s Specialist Nurses on weekdays on 0800 074 8383 or online at www.prostatecanceruk.org.

If you’re experiencing symptoms, such as difficulty when urinating, you should speak to your GP to get it checked. For more information, visit www.nhs.uk/prostatecancer.

Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.

Published on Wed, 17 Mar 2021 10:21:56 GMT
Modified on Wed, 17 Mar 2021 10:23:05 GMT

Categories
Health

Healthwatch Liverpool patient focus group on GP services

Healthwatch Liverpool would like to hear from patients in the city about their experiences of GP services during the pandemic.

In the past year we have seen lots of changes to health and social care services because of the Covid-19 pandemic.

The number of face to face appointments has been substantially reduced, and many more GP and practice nurse appointments now take place online or by phone.

Healthwatch Liverpool would like to hear about your experiences of GP services during the pandemic. What do you think has gone well, what could be improved, and what would you like to see in the future?

An online focus group will be held on Zoom on Tuesday 30 March 2021, 10.30am-12.15pm. Click here to register.

Any questions and feedback received will be passed on anonymously to Liverpool Clinical Commissioning Group (CCG) and/or NHS England. Healthwatch Liverpool will also write a short report about the focus group which will be published on their website and sent to Liverpool CCG, NHS England and Healthwatch England.

If you aren’t able to attend the session, but would still like to ask a question or leave feedback, you can email: [email protected], call: 0300 77 77 007 or fill in an online form.

Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.

Published on Fri, 12 Mar 2021 13:11:38 GMT
Modified on Fri, 12 Mar 2021 13:11:38 GMT

Categories
Health

New Health and Care Video Library

A new resource to make it easier for patients to access trusted health information and guidance remotely.

As part of their COVID-19 response, Liverpool Clinical Commissioning Group would like to offer free access for NHS staff and patients to an online Health and Care Video Library of over 600 simple and easy to follow information videos. 

The clinically assured content has been produced in partnership with Torbay and South Devon NHS Foundation Trust and covers a range of topics and conditions in an easily accessible format, providing an alternative to written health information.

Example topics include:

  • Diabetes
  • Healthy Living and Diet
  • Maternity
  • Inhaler Use and Breathing Problems

The videos have already been used by many other GP practices, CCGs and NHS Trusts across the UK and clinicians report to have seen the use of video improve patient experience, help patients feel more supported and also assist clinical staff in the delivery of remote services such as video consultations.

We are happy to share this resource with our patients and hope to use the content to enhance the support we provide and that you will find it helpful to access the simple and visual health information at any time.

You can access the library at  www.healthvideos.liverpoolccg.nhs.uk or search for ‘Health and Care Videos’ in your app store to download the app version (available on Android and iOS).



Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.

Published on Fri, 05 Mar 2021 11:50:42 GMT
Modified on Fri, 05 Mar 2021 11:50:42 GMT

Categories
Health

Domestic abuse support

Domestic abuse is a complex issue, which can take many forms including psychological, financial, sexual, emotional and physical.

This past year has been challenging for everyone, but for victims of domestic abuse who are suffering from continued cruelty and violence it will have felt and will continue to feel intolerable. Lockdown has meant that it’s easier for abusers to control and abuse their victims, who are probably feeling more isolated and alone than they would under normal circumstances.

Children are often the silent victims of domestic abuse, with no schools open they are also locked into situations with few opportunities to gain support. 

If you are suffering from domestic abuse then Merseyside Police, along with partner agencies, are still here to offer help and support. You are not alone. If home is not a safe place for you then you do not have to stay there and you can and should leave to seek help.  Charities are still working, helplines are live and refuges are available.

If you are in immediate danger, you should always call 999. If you ring 999 and are not in a safe position to speak to us then cough, or tap the phone and press 55, when prompted. This will alert the operator that you need assistance and we will provide support.

Alternatively, there is a new scheme called ‘Ask for Ani’ which offers an opportunity to reach out for help at pharmacies, including Boots, without making your situation obvious to other members of the public, or alerting your abuser. If you ‘Ask for Ani’ at pharmacy counters then you will be taken by a staff member to a private space where you can be put in touch with the police, support services and helplines.

Whether you are currently experiencing abuse, or have suffered abuse in the past, support is available. Domestic Abuse specialist services in your local area remain open and can offer you expert support and advice.  They will not tell you what to do but will provide options and choices to help you live safely and recover from abuse.  

For more information, help and guidance please visit:

www.VictimCareMerseyside.org where you can also access a directory of nearly 70 support organisations who are on hand to offer care and support.

Or call the freephone, 24-hour National Domestic Abuse Helpline:

0808 2000 247

www.nationaldahelpline.org.uk


Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit www.liverpoolccg.nhs.uk.

Published on Fri, 26 Feb 2021 13:54:08 GMT
Modified on Fri, 26 Feb 2021 13:54:08 GMT

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